Terms of Service

Terms of Service

Article 1 (Purpose)
The purpose of these Terms of Service (hereinafter referred to as the "Terms") is to define the rights, obligations, and responsibilities of the website and users regarding the use of internet-related services provided by the official TIPORR online shopping mall (https://tiporr.com, hereinafter referred to as the "Website") operated by sixam Co., Ltd.
※ "These Terms shall also apply mutatis mutandis to electronic commerce using PC communication, wireless communication, etc., unless contrary to its nature."

Article 2 (Definitions)

  1. "Website" refers to a virtual place of business established by sixam Co., Ltd. using information and communication facilities, such as computers, to trade goods or services (hereinafter referred to as "Goods, etc.") with users, and is also used to refer to the business entity operating the website.

  2. "User" refers to both members and non-members who access the "Website" and receive services provided by the "Website" in accordance with these Terms.

  3. "Member" refers to a person who has registered as a member on the "Website" and can continuously use the services provided by the "Website."

  4. "Non-Member" refers to a person who uses the services provided by the "Website" without registering as a member.

Article 3 (Specification, Explanation, and Revision of Terms, etc.)

  1. The "Website" shall post the contents of these Terms, company name, representative's name, business address (including the address for handling consumer complaints), phone number, fax number, email address, business registration number, mail-order business reporting number, and personal information protection officer on the initial service screen (front page) of the website so that users can easily check them. However, the contents of the Terms may be made available through a connected screen.

  2. Before the user agrees to the Terms, the "Website" shall provide a separate connected screen or pop-up screen so that the user can understand important terms such as cancellation of order, delivery responsibility, and refund conditions, and obtain the user's confirmation.

  3. The "Website" may revise these Terms to the extent that it does not violate relevant laws, such as the 「Act on the Consumer Protection in Electronic Commerce」, 「Act on the Regulation of Terms and Conditions」, 「Framework Act on Electronic Documents and Transactions」, 「Electronic Financial Transactions Act」, 「Electronic Signature Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, 「Door-to-Door Sales Act」, and 「Framework Act on Consumers」.

  4. When the "Website" revises the Terms, it shall specify the effective date and the reason for revision, and announce them on the initial screen of the website along with the current Terms from 7 days prior to the effective date to the day before the effective date. However, if the revision is unfavorable to the user, a prior grace period of at least 30 days shall be given for the announcement. In this case, the "Website" shall clearly compare the contents before and after the revision for the user's understanding.

  5. When the "Website" revises the Terms, the revised Terms shall apply only to contracts executed after the effective date, and the existing Terms shall apply to contracts executed prior to that date. However, if a user who has already executed a contract sends an intent to be subject to the revised Terms within the notice period specified in Paragraph 3 and obtains the consent of the "Website," the revised Terms shall apply.

  6. Matters not specified in these Terms and the interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, Act on Regulation of Terms and Conditions, Consumer Protection Guidelines in Electronic Commerce set by the Fair Trade Commission, and other relevant laws or commercial practices.

Article 4 (Provision and Modification of Services)

  1. The "Website" performs the following tasks:

  • Provision of information on goods or services and execution of purchase contracts

  • Delivery of goods or services for which purchase contracts have been executed

  • Other tasks designated by the "Website"

  1. In the event of out-of-stock items or changes in technical specifications, the "Website" may change the content of goods or services to be provided under contracts to be executed in the future. In this case, the changed content and delivery date of the goods or services shall be immediately posted where the current content is displayed.

  2. If the content of the service contracted with the user is changed due to reasons such as out-of-stock items or changes in technical specifications, the "Website" shall immediately notify the user at an address where notification is possible.

  3. In the case of the preceding paragraph, the "Website" shall indemnify the user for damages suffered as a result. However, this shall not apply if the "Website" proves that there was no intention or negligence, or if it is due to external factors beyond control (e.g., line failure of telecommunication operators, hosting server downtime, etc.).

Article 5 (Interruption of Service)

  1. The "Website" may temporarily interrupt the provision of services in the event of maintenance, replacement, failure, or communication failure of information and communication facilities such as computers.

  2. The "Website" shall compensate for damages suffered by the user or a third party due to the temporary interruption of service provision specified in Paragraph 1. However, this shall not apply if the "Website" proves that there was no intention or negligence.

  3. The "Website" shall be exempt from liability for service interruption or delivery delays caused by natural disasters, war, riot, terrorism, hacking, DDoS attacks, fire, national emergencies, orders from government agencies, or other force majeure events beyond control.

Article 6 (Member Registration)

  1. The user applies for membership by filling out the member information according to the registration form set by the "Website" and expressing their intention to agree to these Terms.

  2. The "Website" shall register users who apply for membership under Paragraph 1, unless they fall under any of the following:

  • If the applicant has previously lost membership qualifications under Article 7, Paragraph 3 of these Terms, except when 3 years have passed since the loss of qualification and the applicant has obtained re-approval from the "Website."

  • If there is false information, omissions, or errors in the registration details

  • If registering as a member is deemed to significantly interfere with the technical operations of the "Website"

  1. The membership contract is established when the approval of the "Website" reaches the member.

  2. If there are changes to the registered information, the member must notify the "Website" within a reasonable period through methods such as modifying member information.

Article 7 (Membership Withdrawal and Loss of Qualification)

  1. Members may request to withdraw from the "Website" at any time, and the "Website" shall process the withdrawal immediately.

  2. If a member falls under any of the following reasons, the "Website" may limit or suspend membership qualifications:

  • Registering false information upon application

  • Failing to pay debts incurred in connection with the purchase of goods or use of the "Website" on time

  • Threatening electronic commerce order by interfering with others' use of the "Website" or stealing their information

  • Using the "Website" to commit acts prohibited by law or these Terms, or contrary to public order and morals

  1. If the same action is repeated two or more times or the cause is not corrected within 30 days after the "Website" limits or suspends membership qualifications, the "Website" may revoke membership.

  2. When the "Website" revokes membership, the member registration shall be deleted. In this case, the member shall be notified, and an opportunity for explanation shall be provided at least 30 days prior to the deletion of member registration.

Article 8 (Notice to Members)

  1. When the "Website" gives notice to a member, it may be sent to the email address designated in advance between the member and the "Website."

  2. In the case of notice to an unspecified number of members, the "Website" may substitute individual notice by posting on the "Website" bulletin board for at least one week. However, individual notices shall be given for matters that significantly affect the member's own transaction.

Article 9 (Purchase Application)

  1. Users of the "Website" apply for purchases on the "Website" through the following or similar methods, and the "Website" must provide each of the following contents in an easy-to-understand manner when the user applies for a purchase:

  • Search and selection of Goods, etc.

  • Input of recipient's name, address, phone number, email address (or mobile phone number), etc.

  • Confirmation of terms, services with restricted right of cancellation, and burden of costs such as delivery fees and installation fees

  • Indication agreeing to these Terms and confirming or rejecting the items in Subparagraph 3 above (e.g., mouse click)

  • Purchase application for Goods, etc., and confirmation thereof or agreement to the confirmation of the "Website"

  • Selection of payment method

  1. If the "Website" needs to provide or entrust a buyer's personal information to a third party, it must obtain the buyer's consent at the time of actual purchase application, and shall not obtain comprehensive consent during membership registration. At this time, the "Website" must specify the items of personal information provided, the recipient, the recipient's purpose of use, and the retention/use period to the buyer. However, if otherwise specified in relevant laws such as Article 26 of the 「Personal Information Protection Act」, those provisions shall apply.

Article 10 (Establishment of Contract)

  1. The "Website" may not approve a purchase application as specified in Article 9 if it falls under any of the following. However, when entering into a contract with a minor, it must notify that if the consent of the legal representative is not obtained, the minor or the legal representative may cancel the contract.

  • False information, omissions, or errors in the application

  • Cases where there is a risk of disrupting the trade order of Goods, etc., or significantly interfering with service operation, as falling under any of the following: a. When it is objectively judged that the purchase is for resale for commercial purposes, not for final consumption b. When the legitimate purchase opportunities of other users are deprived due to abnormal transaction patterns such as repeated bulk purchases of the same product

  • Applying for a purchase using automated programs (macros, etc.) or other improper methods

  • When a minor purchases goods and services prohibited by the Youth Protection Act, such as tobacco or alcohol

  • If approving the purchase application is deemed to significantly interfere with the technical operations of the "Website"

  1. The contract is deemed established when the approval of the "Website" reaches the user in the form of an acknowledgment notice under Article 12, Paragraph 1.

  2. The expression of approval by the "Website" shall include confirmation of the user's purchase application, availability of sale, and information regarding correction or cancellation of the purchase application.

Article 11 (Payment Methods)
Payment for Goods or services purchased on the "Website" may be made using any available method among the following. However, the "Website" cannot collect additional fees under any name for the user's payment method.

  • Simple payment services such as Toss Pay

  • Other electronic payment methods provided by the "Website" in the future

Article 12 (Acknowledgment Notice, Change and Cancellation of Purchase Application)

  1. The "Website" shall send an acknowledgment notice to the user upon receiving a purchase application.

  2. The user who receives the acknowledgment notice may immediately request a change or cancellation of the purchase application if there is a discrepancy in intention, and the "Website" shall process the request without delay prior to delivery. However, if payment has already been made, the provisions regarding cancellation under Article 15 shall apply.

Article 13 (Delivery)

  1. Unless there is a separate agreement with the user regarding the supply time of Goods, etc., the "Website" shall deliver the goods according to the product detail page or separately announced delivery policy. However, if the "Website" has already received all or part of the payment for Goods, etc., action shall be taken within 3 business days from the date of receipt. At this time, the "Website" takes appropriate measures so that the user can check the supply procedure and progress of Goods, etc.

  2. The "Website" shall specify the delivery method, bearer of delivery costs by method, and delivery period by method for Goods purchased by the user. If the "Website" exceeds the agreed delivery period, it shall compensate the user for damages. However, this shall not apply if the "Website" proves that there was no intention or negligence.

Article 14 (Refund)
When the Goods requested for purchase cannot be delivered or provided due to reasons such as out-of-stock, the "Website" shall notify the user of the reason without delay, and if payment has been received in advance, refund the payment or take necessary measures for refund within 3 business days from the date of receipt.

Article 15 (Cancellation of Order, etc.)

  1. A user who has executed a contract with the "Website" regarding the purchase of Goods, etc., may cancel the order within 7 days from the date of receiving the document on contract contents under Article 13, Paragraph 2 of the 「Act on the Consumer Protection in Electronic Commerce」 (or the date supply begins/is completed if supply is made later than receiving the document). However, if otherwise provided in the 「Act on the Consumer Protection in Electronic Commerce」 regarding cancellation, the provisions of the said Act shall apply.

  2. The user cannot return or exchange Goods, etc., upon delivery if they fall under any of the following:

  • If Goods, etc., are lost or damaged due to reasons attributable to the user (however, the order may be canceled if the packaging was damaged solely to inspect the content)

  • If the value of Goods, etc., has significantly decreased due to the user's use or partial consumption

  • If the value of Goods, etc., has significantly decreased over time to the extent that resale is difficult

  • If the packaging of reproducible Goods, etc., with the same performance is damaged

  • If the packaging (seal sticker, shrink film, etc.) of hygiene-related items such as cosmetics is opened or used, resulting in a significant decrease in product value. (However, opening only the outer box to inspect contents is excluded, whereas unsealing the main product itself is considered a decrease in value.)

  1. In the case of Paragraph 2, Items 2 through 5, if the "Website" did not take measures such as clearly stating the fact that cancellation is restricted in a place where consumers can easily notice or providing trial products, the user's cancellation of order shall not be restricted.

  2. Notwithstanding Paragraphs 1 and 2, if the contents of Goods, etc., differ from the displayed/advertised content or are performed differently from the contract, the user may cancel the order within 3 months from the date of receiving the Goods, etc., or within 30 days from the date the user knew or could have known the fact.

Article 16 (Effects of Cancellation, etc.)

  1. When the "Website" receives Goods, etc., back from the user, it shall refund the payment already received within 3 business days. In this case, if the "Website" delays the refund to the user, delay interest calculated by multiplying the delay interest rate specified in Article 21-2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce shall be paid for the delay period.

  2. In refunding the payment, if the user paid for Goods, etc., via credit card or electronic money, the "Website" shall request the provider of the payment method to suspend or cancel the charge for Goods, etc., without delay.

  3. In the case of cancellation, expenses required for returning supplied Goods, etc., shall be borne by the user. The "Website" shall not claim liquidated damages or compensation for damages from the user due to cancellation. However, if cancellation occurs because the contents of Goods, etc., differ from displayed/advertised contents or are performed differently from the contract, expenses required for returning Goods, etc., shall be borne by the "Website."

  4. If the user paid for shipping upon receiving Goods, etc., the "Website" shall clearly display who bears the cost upon cancellation so that the user can easily understand.

Article 17 (Personal Information Protection)

  1. When collecting personal information of users, the "Website" collects the minimum personal information necessary for providing services.

  2. The "Website" does not collect information necessary for fulfilling purchase contracts in advance upon member registration. However, this does not apply when minimum specific personal information is collected prior to purchase contracts for identity verification as required by relevant laws.

  3. When collecting and using a user's personal information, the "Website" notifies the user of the purpose and obtains consent.

  4. Collected personal information cannot be used for purposes other than intended, and if a new purpose of use occurs or if provided to a third party, the "Website" notifies the user of the purpose and obtains consent at the stage of use/provision. However, exceptions are made if otherwise provided in relevant laws.

  5. When the "Website" must obtain consent from the user under Paragraphs 2 and 3, matters specified in Article 15, Paragraph 2 and Article 17, Paragraph 2 of the 「Personal Information Protection Act」—such as the identity of the personal information protection officer (affiliation, name, phone number, contact details), collection/use purpose, and third-party information provision details (recipient, purpose, provided information)—must be specified or notified in advance, and the user may withdraw this consent at any time.

  6. Users may request access to and correction of errors in their personal information held by the "Website" at any time, and the "Website" is obligated to take necessary measures without delay. If a user requests error correction, the "Website" shall not use the personal information until the error is corrected.

  7. The "Website" shall limit personnel handling personal information to a minimum to protect personal information, and assumes full responsibility for user damages caused by loss, theft, leakage, unauthorized third-party provision, or alteration of personal information, including credit cards and bank accounts.

  8. The "Website" or a third party receiving personal information from it shall destroy the personal information without delay once the collection purpose or provided purpose has been achieved.

  9. The "Website" does not set consent checkboxes for collection, use, and provision of personal information as pre-selected. In addition, it specifically outlines services restricted upon refusal of consent, and does not restrict or refuse service provision (such as membership registration) on the grounds of refusal to consent to non-mandatory personal information collection, use, or provision.

Article 18 (Obligations of the "Website")

  1. The "Website" shall not engage in acts prohibited by laws or these Terms, or contrary to public order and morals, and shall do its best to provide Goods and services continuously and stably as provided by these Terms.

  2. The "Website" must maintain a security system to protect user personal information (including credit information) so that users can safely use internet services.

  3. If a user suffers damage due to unfair display/advertising activities by the "Website" under Article 3 of the 「Fair Display and Advertising Act」 regarding products or services, the "Website" shall be liable for compensation.

  4. The "Website" does not send commercial promotional emails that users do not want.

Article 19 (Obligations regarding Member ID and Password)

  1. Except in cases under Article 17, responsibility for managing ID and password rests with the member.

  2. Members must not allow third parties to use their ID and password.

  3. If a member recognizes that their ID and password have been stolen or are being used by a third party, they must immediately notify the "Website" and follow instructions if provided by the "Website."

Article 20 (Obligations of Users)

  1. Users shall not perform any of the following acts:

  • Registration of false information upon application or change

  • Stealing another person's information

  • Alteration of information posted on the "Website"

  • Transmitting or posting information (computer programs, etc.) other than information designated by the "Website," or placing an unfair load on the "Website" system or interfering with normal service using automated connection programs (macros, etc.)

  • Infringement on intellectual property rights, including copyrights, of the "Website" or third parties

  • Acts damaging the reputation of or interfering with the business of the "Website" or third parties

  • Disclosing or posting obscene or violent messages, images, sounds, or other information contrary to public order and morals on the website

  • Posting content that violates other operational policies of the "Website"

  1. If a user posts content corresponding to any subparagraph of Paragraph 1, the "Website" may delete or suspend the posting of such content after prior notice. However, in urgent cases or cases falling under Subparagraphs 5 through 7 of Paragraph 1, it may be deleted immediately without prior notice, in which case the user shall be notified afterward.

  2. If the "Website" deletes or suspends posting under Paragraph 2, the user may file an objection against the measure, and the "Website" shall notify the user of the result within 7 days from the date of receiving the objection.

Article 21 (Attribution of Copyrights, etc.)

  1. Copyrights and other intellectual property rights for works created by the "Website" belong to the "Website."

  2. Users shall not use information obtained through the "Website" whose intellectual property rights belong to the "Website" for commercial purposes by copying, transmitting, publishing, distributing, broadcasting, or other methods, or allow third parties to use it, without prior consent of the "Website."

  3. The "Website" shall notify the user when using copyrights belonging to the user under an agreement.

Article 22 (Member Posts and Copyrights)

  1. Copyrights for posts (reviews, comments, images, etc.) written by members within the "Website" belong to the respective member.

  2. Members grant the "Website" a royalty-free right of use to utilize posts written by themselves for the following purposes:

  • Reproduction, transmission, display, and distribution within services provided by the "Website"

  • Utilization as marketing material on the official TIPORR site, official SNS channels directly operated by the "Website," and third-party platforms where the website engages in sales activities (in this case, personal information shall not be provided without express consent)

  • Modification, editing, and processing (e.g., card news creation, text summarization, design changes, translation for multilingual services, etc.) within the scope necessary for Subparagraphs 1 and 2 without altering/damaging the meaning of the post, and utilization across channels in Subparagraph 2

  1. If a member requests post deletion or withdraws membership, the "Website" shall immediately cease displaying the post. However, if exposed on a third-party platform, the "Website" shall request immediate cessation of display on that platform to ensure display is stopped as quickly as possible.

Article 23 (Service Restriction and Purchase Limitation, etc.)

  1. If a user commits any of the following acts, the "Website" may restrict all or part of the service, limit/suspend/revoke membership qualifications regardless of prior notice, and cancel or withdraw approval for already executed purchase contracts:

  • Violation of Article 20 (Obligations of Users)

  • Objectively confirmed acts of purchasing Goods, etc., for commercial resale rather than final consumption

  • Disrupting trade order or infringing upon other users' legitimate purchase opportunities through repeated/bulk purchases of the same product or use of automated programs (macros, etc.)

  • Applying for purchase through false information, stealing others' information, or other improper methods

  • When it is reasonably judged that significant disruption to the normal operation of the "Website" has occurred or is likely to occur due to user actions

  1. Measures under Paragraph 1 may include the following actions, which shall be taken within a reasonable scope considering the content, severity, and repetition of the violation:

  • Refusal to approve purchase applications

  • Cancellation or termination of already executed purchase contracts

  • Purchase restrictions on specific products or services

  • Limitation, suspension, or loss of membership qualification

  • Other measures reasonably judged necessary for service operation by the "Website"

  1. Cancellation or termination of purchase contracts under this Article shall be carried out within the scope not violating relevant laws such as the 「Act on the Consumer Protection in Electronic Commerce」, and if attributable to the user, the "Website" may claim damages to the extent permitted by law.

Article 24 (Dispute Resolution)

  1. The "Website" establishes and operates a damage compensation handling mechanism to reflect legitimate opinions or complaints raised by users and handle compensation.

  2. The "Website" prioritizes handling complaints and opinions submitted by users. However, if prompt handling is difficult, the user shall be notified immediately of the reason and schedule.

  3. In connection with electronic commerce disputes between the "Website" and users, if there is a request for damage relief from a user, it may be subject to mediation by dispute mediation agencies requested by the Fair Trade Commission or provincial governors.

Article 25 (International Sales and Governing Law)

  1. The "Website" may sell products to users in countries outside the Republic of Korea.

  2. For international delivery, availability, delivery period, shipping fee, customs clearance procedures, customs duties, and import taxes may vary depending on country policies, and related costs may be borne by the user.

  3. Lawsuits regarding electronic commerce disputes between the "Website" and users shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the user's address at the time of filing, or residence if there is no address. However, if the user's address or residence is unclear at the time of filing, or in the case of a foreign resident, it shall be filed with the competent court under the Civil Procedure Act.

  4. Korean law applies to electronic commerce lawsuits filed between the "Website" and users.

Addendum (Effective Date) These Terms shall take effect on July 2, 2026.